> ready for AEP
Your agents know Medicare inside and out. We help your brokerage modernize its tools, streamline its workflows, and formalize the processes that keep it compliant, so enrollment season runs on systems instead of heroics.
Where the season gets hard
Leads in five places
Leads, appointments, and follow-ups are split between a CRM, a few spreadsheets and someone's inbox, so nobody sees the whole pipeline.
Commissions by hand
Every carrier's statement is reconciled manually, and chargebacks and missing payments surface months after the fact.
Compliance by memory
Scope of Appointment timing, call recordings, and required disclaimers depend on each agent remembering them, on every call.
Contracting in a spreadsheet
Carrier appointments, certifications, and state licenses live in a sheet nobody owns, until an agent can't sell a plan in October.
Know-how in two heads
How things really get done lives with a couple of key people, which makes it hard to onboard new agents or take a week off.
Modernize. Streamline. Formalize.
We work on the operations behind the sale, so your agents can spend the season with beneficiaries instead of with paperwork.
modernize
Connect the tools you already pay for (your CRM, quoting and enrollment platforms, phone system, and carrier portals) so information is entered once and reaches everywhere it's needed.
streamline
Automate the busywork of each season, like lead routing, follow-up reminders, application status checks, and commission reconciliation, with a person approving anything that matters.
formalize
Write down how your brokerage works, from agent onboarding to call compliance, as clear procedures and checklists your team can follow and your compliance lead can review.
Start well before October
We all know that AEP is no time to change how your agents work. We plan around it, so new tools are tested and your team is trained before the phones light up.
map
We sit with your agents, enrollment staff, and back office to see how a lead becomes an enrollment and a commission today, and where time and money leak out.
build
We fix the costliest bottleneck first, in the systems you already use, and run it on real work well ahead of the season.
hand off
We train your team and leave written procedures behind, so the new way of working holds up when we're not in the room.
Built to support compliance, not replace it
We aren't lawyers or a compliance department. We build processes and tools that make following CMS and carrier rules the default, and we document them so your compliance lead can review and approve them.
Your beneficiaries' information is protected health information. We work with it only where you've authorized us to, under a business associate agreement, and keep it out of any tool that isn't covered by one.
Get ahead of the next AEP.
Tell us how your brokerage runs today and where the season hurts most. We'll tell you honestly whether we can help.
drop us a line